Guide: 10 questions to evaluate an AI wellbeing provider

What to ask before you sign, what a good answer looks like and the red flags to watch for.

More and more wellbeing tools use artificial intelligence. Some provide useful insight; others promise more than they can prove. This guide helps you tell them apart and prepare for the conversation with IT, data protection and procurement.

What’s inside

  • 10 questions in three sections: what it measures and how rigorously, compliance and privacy, and adoption and impact.
  • For each question, what a good answer looks like and the red flags.
  • What the EU AI Act says about inferring emotions at work.
  • A table to compare up to three providers.

Who it’s for

HR, People and Wellbeing leaders evaluating an AI-based tool, and a guide to share with IT, data protection and procurement.

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